Privacy Policy
Privacy Policy
Last updated: 6 August 2026
What we collect
- What you give us: name, shipping address, email, and phone number if you add one.
- Payment: handled by Shopify Payments and your payment provider. We never see or store your full card number.
- Automatic: pages you visit, device and browser type, and how you found us — collected through cookies and similar tools.
- If you use Free Loft Fitting: the shoulder measurement you send us. We use it to answer you and nothing else.
Why we collect it
To take payment, ship your order, email you about that order, answer your messages, prevent fraud, and — only if you opted in — send marketing email.
Who we share it with
Only the services that make the store run: Shopify for the store and payments, our shipping and fulfilment partners, our email tool, and analytics and advertising tools including Meta. We do not sell your personal data.
Cookies and advertising
We use cookies for basic store function, analytics, and advertising measurement, including the Meta pixel. You can refuse non-essential cookies through the banner on the site, and control ad personalisation in your Meta account settings.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Email hello@snando.com and we will action it. If you are in California you have additional rights under the CCPA and CPRA, including the right to opt out of the sharing of personal information for targeted advertising. If you are in the EU or UK, you have rights under the GDPR including access, correction, deletion, and portability.
How long we keep it
Order records for as long as tax and accounting rules require. Marketing contacts until you unsubscribe.
Children
This store is not intended for anyone under 16.
Contact
hello@snando.com
